Microsoft Dynamics Developer

Microsoft Dynamics DeveloperContract | Hybrid, Manchester (2-3 days on-site) | Client-facing | FS sectorThe roleWe are working with a consultancy delivering a major transformation programme for a financial services client, and we need a Microsoft Dynamics Developer to join the team. You will work closely with the client''s call centre team as part of an ongoing programme to improve how they deliver services to their customers, building and configuring Dynamics solutions that make a real difference to the day-to-day customer experience.This is hands-on development work in a client-facing consulting environment, so you will need both the technical craft to build well and the credibility to work directly alongside client stakeholders and the wider delivery team.What you''ll be doingDesigning, developing and configuring Microsoft Dynamics solutions to support the call centre and customer service functionWorking closely with the call centre team to understand how they operate and translating that into practical improvementsBuilding customisations, workflows and integrations that streamline service delivery and improve the customer journeyCollaborating with the consulting delivery team, business analysts and client stakeholders to turn requirements into working solutionsSupporting testing, release and ongoing refinement as the transformation progressesWhat we''re looking forStrong hands-on experience developing on Microsoft Dynamics (Dynamics 365, Customer Service/Customer ..... full job details .....