Microsoft Dynamics 365 CRM Functional Consultant

OverviewHybrid role with weekly visits to client sites in London.

Expected to travel around twice or three times per week.

Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s

Business Applications

team is hiring now and we’re looking for our next

Microsoft Dynamics 365 CRM Functional Consultant

to join us.

The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.

Why should you work at Microsoft Business Group?

Multi Award Winning Business

Official and Award-Winning Microsoft Partner

Award Winning Databricks Partner

Official GitHub Partner

Cloud Native Organisation

Growing International and Diverse teams

Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged

Private Medical Insurance

Employee Assistance Program

Income Protection Cover

Death in Service Cover

Group Personal Pension Plan with enhanced employee contributions

Flexible Working and Working from Home

We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds

Job SummaryYou will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team.

Experience, understanding and knowledge required:

Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform

Experience in leading business discussions with customers for project discovery and business process mapping

Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects

Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories

Ability to write clear, testable user stories using Gherkin acceptance criteria

Experience managing agile delivery teams and team of business analysts

Understanding of Design and Configuration Experience in Dynamics 365

In-depth knowledge of the Microsoft Dynamics CRM platform

Experience in doing fitment analysis of customer requirements

Knowledge in Performance tuning possibilities in Dynamics 365 implementations

Experience in collaborating with business stakeholders for data integration and data migration activities which can guide a team of developers

Experience in managing Dynamics 365 projects in the capacity of product owner or business analyst

Capability to estimate Dynamics CRM project requirements

Knowledge in multiple components of responding to RFPs/RFIs

Capable of leading RFP responses for green field/Enhancement/Support D365 engagements

Microsoft Azure knowledge

Understanding of DevOps project implementation

Daily responsibilities

Dynamics 365 CE capabilities and extensibilities.

Leading business discussions with customers for project discovery and business process mapping.

Leading discussions around business requirements, product backlog refinement and

user expectation management in Agile projects.

Working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories.

Write clear, testable user stories using Gherkin acceptance criteria.

Managing agile delivery teams and team of business analyst.

Design and configuration in Dynamics 365.

Fitment analysis of customer requirements.

Performance tuning possibilities in Dynamics 365 implementations.

Collaborating with business stakeholders for data integration and data migration

activities which can guide a team of developers.

Managing Dynamics 365 projects in a capacity of product owner or business analyst.

Estimate Dynamics CRM project requirements.

Leading RFP responses for green field/Enhancement/Support D365 engagements.

Essential Technical Skills:

Dynamics 365 CE

Functional Consulting

Bid Management

Team Management

Agile

Nice to have:

Product Management

Azure ..... full job details .....