https://jobs.co.uk/job/microsoft-dynamics-365-ce-support-consultant-burton-recruitment--7f0f9358-5cc8-419d-97b9-da3aa59a855c RSS feed for Microsoft Dynamics 365 CE Support Consultant at Burton Recruitment. en-gb Tue, 25 Aug 2026 19:34:39 GMT https://jobs.co.uk/job/microsoft-dynamics-365-ce-support-consultant-burton-recruitment--7f0f9358-5cc8-419d-97b9-da3aa59a855c https://jobs.co.uk/job/microsoft-dynamics-365-ce-support-consultant-burton-recruitment--7f0f9358-5cc8-419d-97b9-da3aa59a855c Tue, 25 Aug 2026 11:56:01 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Microsoft Dynamics 365 CE Support Consultant Remote - UK Full Time Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity supporting a growing international customer base across Dynamics 365 CE and the Microsoft Power Platform. The Role You will provide high-quality functional and technical support to customers, taking ownership of support cases from initial enquiry through to resolution. You''ll work closely with customers, internal consulting and technical teams, as well as third-party software providers, ensuring issues are investigated thoroughly and resolved within agreed SLAs. Key Responsibilities Respond to customer support queries via telephone, email and online support systems Investigate Dynamics 365 CE and Power Platform issues Manage support cases from initial enquiry through to resolution Ensure cases are progressed and resolved within agreed SLAs Liaise with internal Professional Services teams and third-party suppliers Keep customers updated throughout the support process Prioritise and mana... Permanent