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Permanent

Metallurgical Service Engineer

Rochester
money-bag £35000 - £45000/annum
Posted Today

Our engineering client based in Rochester is seeking a Metallurgical Service Engineer

Job title:           Metallurgical Service Engineer

Location:         Rochester – with UK and international travel

Salary:             £35,000 - £45,000 pa depending on skill level + overtime

Hours:             39 hours per week, 45 minute break

                        Monday to Thursday 8am to 5pm

                        Friday 8am to 2pm

Benefits:          Annual leave – 20 days in year one, rising to 25 days pa in year 2, overtime and travel payments, contributory pension, uniform, free parking

Metallurgical Service Engineer Essential Qualifications / Skills:

  • Industry relevant qualification
  • Must speak clear fluent technical English
  • Must be free to travel worldwide with no restrictions.
  • Good practical skills, including with test equipment (vacuum leak detection etc.).
  • Ability to read and understand technical drawings.
  • Knowledge of metallurgy & resistance welding principles
  • Use of Microsoft Office.

Metallurgical Service Engineer Job Description

Work to support ongoing production, maintain product quality, resolve issues and create documentation:

  • Choose, test and evaluate substitute or replacement component parts for suitability.
  • Work with service department and key suppliers, analysing field failures to find root cause, reporting/recording findings and recommending remedial action.
  • Investigate reported technical issues, setting up lab trials to replicate and isolate the fault as necessary. This may require travel to site.
  • Use Remote Monitoring system to identify systems at risk of known issues and work with service/quality departments to provide remedial action.
  • Create internal technical documentation recording design/test decisions, drawings of test fixtures using AutoCAD and build manuals.
  • Help production engineering staff create initial BOMs for new products.

The Metallurgical Service Engineer will support and control aspects of sales, production and service:

  • Perform field trials of new equipment with customers, as and when necessary.
  • Assist with the commissioning and installation of systems on site.
  • Resolve problems reported by Service or Test, provide timely solutions and work to prevent unexpected issues. This may require visits to site as necessary.
  • Work with the service department to support customers’ post-sales by assisting with fault finding and issue resolution activities.
  • Provide expertise on technical matters to internal sales staff and directly to customers.
  • Provide training to test and service personnel on the operation and function of new equipment.
  • Assist in the assembly of prototype devices.
  • Document tests performed, draw conclusions from data and present findings to colleagues, making recommendations for improvement where necessary.
  • To assist with sales quotations and offer technical input.

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