Mental Health Support Workers - Crisis Cafe

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we d love to hear from you. Nightlight Helpline / Crisis Café Support Workers (x2) Reference: 339 Responsible to: Crisis House Coordinator Salary: £24,366 per annum (pro rata for part time) Contract: Permanent Hours: Full time 37.5 hours (Part-time from 22.5hrs considered) Based: Hatfield Crisis Café (x1) Stevenage Crisis Café (x1) About the Service Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with ..... full job details .....