Mental Health Support Worker

Mental Health Support Worker - Supported Housing

Location: Blaenau Gwent (Ebbw Vale and Blaina)

Hours: 37 hours per week, including participation in a rota (weekends and sleep-ins)

Contract: Permanent

Salary: -24,242.40 per annum

The shifts are on a rota of days from 9am to 5pm, or 8am to 4pm - with one sleep-in per week from 3pm to 9am in the morning.

There will be days that fall on a Saturday or Sunday.

About the Role

We have an exciting opportunity for a Mental Health Support Worker to join our Supported Housing team in Blaenau Gwent.

This is a role where you can make a genuine difference every day - supporting people over the age of 18 who have faced challenges such as poor mental health, homelessness, and multiple complex needs.

Working within a supported accommodation setting, you will provide a combination of social, emotional, and practical support to help individuals move towards independent living and brighter futures.

What You''ll Do

As a Mental Health Support Worker, you will:

• Carry out assessments of individuals referred to the service, ensuring their needs are fully understood.
• Manage your own caseload, providing effective, person-centred support.
• Develop support plans with service users and review them regularly to reflect changing needs.
• Encourage independence, enabling people to make informed decisions about their lives.
• Collaborate with external agencies and partners to ensure holistic, joined-up support.
• Maintain accurate records and ensure risk assessments, plans and reviews are kept up to date.
• Contribute to creating a safe, supportive, and homely living environment.

About You

We are looking for someone who is compassionate, resilient, and motivated to help people overcome barriers and achieve their goals.

You''ll bring:

• Knowledge of trauma-informed practice and relationship-based approaches.
• Experience of working with people experiencing emotional distress and/or mental health challenges.
• Strong communication skills and the ability to build trusting relationships.
• An understanding of safeguarding for adults.
• A reflective, organised and resilient approach to your work.

Desirable but not essential:

• Experience in supported housing.
• Knowledge of welfare benefits.
• Ability to communicate in Welsh.
• Good knowledge of the Ebbw Vale and Blaina areas.

What We Offer

• Comprehensive induction and ongoing training to support your development.
• Opportunities to progress and build a career in supported housing and social care.
• A supportive, experienced team environment where your voice matters.
• A role where you can make a real and lasting impact in people''s lives.

Apply Now

If you are passionate about supporting people to rebuild their lives and achieve independence, we would like to hear from you.