https://jobs.co.uk/job/membership-team-lead-michael-page--c55d35d9-cf97-4d81-aaba-1546a74c93b4 RSS feed for Membership Team Lead at Michael Page. en-gb Tue, 13 Oct 2026 21:18:58 GMT https://jobs.co.uk/job/membership-team-lead-michael-page--c55d35d9-cf97-4d81-aaba-1546a74c93b4 https://jobs.co.uk/job/membership-team-lead-michael-page--c55d35d9-cf97-4d81-aaba-1546a74c93b4 Mon, 12 Oct 2026 23:00:00 GMT Location: City of London | Salary: £45000 - £50000/annum | Type: Permanent | As a Membership Team Lead in London, you''ll oversee the day-to-day operations of the membership team within the leisure, travel & tourism industry. Your role will focus on ensuring excellent customer service, managing workflows, and supporting team development to keep things running smoothly. Client Details Our client is a leading membership organisation that supports the creative community through essential services and advocacy. With a strong reputation and people-focused culture, they offer the opportunity to be part of a dynamic and purpose-driven team. Description Lead and manage the membership team to deliver exceptional customer service. Oversee daily operations, ensuring efficient handling of member inquiries and requests. Monitor and evaluate team performance, providing guidance and support for improvement. Develop and implement processes to enhance team productivity and service quality. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of member interactions and transactions. Handle escalated issues and provide resolutions in a timely manner. Assist in identifying areas for growth and implementing strategies... Permanent