Membership Relations Executive

MEMBERSHIP RELATIONS EXECUTIVE Based: Bloomsbury, Central London Salary: £26-30,000 PA Dependent on Experience BACKGROUND AND PURPOSES OF THIS ROLE The BioIndustry Association is the UK''s trade and membership organisation for biotech and innovative life sciences. With 600+ members and a full programme of advocacy and connecting people across the sector - through committees, communities, publications, campaigns, online and in-person events - the opportunities for organisations keen to support the sector and connect with companies are significant. With the growth of our membership and activities, we have had a strong focus on member relationship management and retention, with a growing need to help service the membership and assist them in utilising the benefits. We are now looking for a membership relations executive who understands our ethos and the value of excellent customer relations to help service, engage and maintain close connections with our membership. DUTIES AND RESPONSIBILITIES Member Support Support the Associate Director for Membership and Business Development and the Senior Membership and Business Development Manager in building and maintaining relationships with BIA members To form effective connections with key personnel at member organisations to encourage engagement, event attendance, wider use of benefits and participation in BIA business solutions programme Gain a strong understanding of all BIA activities/initiatives in order to present the benefits ..... full job details .....