Membership Assistant

Membership Assistant Temp - £23.74 per hour (£40 000 equivalent).This role is fully office based, 5 days per week in London, King''s Cross. Working 32.5 hours per week. Duration is until the end of the year, with possible extension or permanent offer.Join a dynamic head office team where no two days are the same. As a Membership Assistant, you''ll play a key role supporting members and helping deliver an exceptional service experience.You''ll be a first point of contact. This varied role offers a high level of autonomy, combining membership support with administrative work. Experience of working in Membership, combined with CRM database exposure would be a real bonus.Main Responsibilities:Support membership from applications and renewals to reinstatements.Deliver excellent member service through clear communication.Provide. efficient query handling.Manage records, payments and Direct Debit processes with accuracy.Handle cancellations and retention activity.Coordinate applications for cards and student memberships.Maintain data integrity through regular audits.Produce reports.Act as a key contact for member enquiries.Coordinate meetings, events and diaries for officials and committees.Prepare agendas and meeting packs.Maintain organised filing systems and provide general administrative assistanceYou''ll be at the centre of a people-focused environment - making a real impact on member experience, while gaining exposure to a wide range of organisational activities. It''s an ..... full job details .....