Membership and Volunteer Manager

As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members and volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services and systems. • To ensure the membership services function operates effectively and that the ..... full job details .....