Member Services Team Leader (LGPS Pensions)

Member Services Team Leader (LGPS Pensions)Salary: £38,000 - £43,000 per annum, Preston, Full-TimeHybrid Working, Remote (with travel required) can be considered for candidates living 50+ miles from our Preston office At LPPA, we help hundreds of thousands of members and employers navigate their pension journey. Our people play a vital role in delivering the high-quality service our clients expect, and we''re looking for an experienced and motivated Member Services Team Leader to join us. This is an excellent opportunity for an established team leader who enjoys developing people, improving performance and delivering excellent customer outcomes. Alongside leading a team of Pension Administrators, you''ll work closely with the Member Services Lead to support operational delivery, drive continuous improvement and ensure service standards are consistently achieved. About the Role As a Member Services Team Leader, you''ll lead and support a team of Pension Administrators, ensuring service delivery, quality and performance standards are met whilst maintaining a positive and engaged team culture. You''ll play an important role in developing team capability, managing performance and helping to identify opportunities to improve processes and customer experience. Your responsibilities will include - Leading, motivating and developing a team of Pension Administrators to deliver outstanding service to our members and clients.- Planning and managing team resources to ensure workloads ..... full job details .....