Member Engagement Coordinator

Member Engagement Coordinator Location: SIA House, Oldbrook, Milton Keynes MK6 Salary: £35,040 per annum Contract: Two year fixed term contract (funding until October 2027) Hours: Full time, 35 hours per week Monday to Friday About Us The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. About the Role This exciting new role will be central to amplifying the voices of our current and future members, ensuring their lived experiences and needs shape our work. This role will use our CRM system and a range of communication types and channels to foster lifelong engagement, support campaigns, and strengthen relationships with our partners and healthcare professionals. Duties and responsibilities Use our CRM system, along with online and face-to-face communications. Coordinate member engagement and communications across services, fundraising, academy, and campaigns, using targeted segments of our membership. Support the CRM and member engagement manager in maintaining an accurate, up-to-date, and GDPR-compliant database. Manage subscription payments for our magazine, FORWARD, including sending renewal reminders by email and post. Benefits Annual leave: 28 days per holiday year plus bank holidays, ..... full job details .....