Meetings and Events Coordinator

The Marylebone, LondonLocated just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.As Meetings and Events Coordinator, you will ensure efficient and smooth operation of The Doyle Collections London groups and events department by supporting the team and Director of Events with tasks such as: completing reports, assisting with preparing contracts, booking holds, system maintenance and updates, booking follow ups, enquiry phone line coverage as well as ad-hoc requests.Role Responsibilities:Assign in coming MandE Sales enquiries to relevant team members, to ensure that we optimise the opportunityProvide timely and accurate communication to the team and related departments with details of all Sales functions in the 3 hotelsSupport the MandE Sales team in generating leads and referring business by analysing current business, denied business and identifying potential new business through the officeAfter event follow up with all clients to solicit satisfaction, and deal with feedback very quickly especially if a problem is highlightedManage MandE sales team diary for Site Inspections, Fam Trips, Trade Shows, Sales Missions and industry eventsKeep supplies of all MandE sales collateral stocked and monitor usage to help and support Marketing with keeping stocks replenishedManage the Meetings RFP process for all the London Hotels and third party portals including CVENT and Venue DirectoryReview third party online platforms to ensure enquiries are being responded to in a timely fashionKeep SOP''s and quality standards up to date and communicated with the team monthlyManage the OOO and holiday calendar for the teamThe Perks of working for The Marylebone Hotel:Holiday allowance increasing with length of service up to 25 daysFree meals on duty50% discount when dining with The Doyle CollectionDiscounted rates when staying in our hotelsTraining dedicated to personal developmentCycle to work schemeDiscounts in selected stores and online shopsLife Insurance and Company PensionComplimentary uniform and dry cleaningOne paid volunteering day per yearFree access to the Employee Assistance ProgrammeHotel Incentives and rewardsStaff summer parties, Christmas parties and regular team get togethersRefer a Friend bonus ..... full job details .....