Overview
The Trauma and Orthopaedics department are looking for an efficient, organised and experienced individual to join our busy Medical Secretary team.We are looking for an individual who is organised, adaptable and able to communicate effectively with patients, clinicians and other staff within the department. You will be responsible for the day to day administration linked to consultant-led clinics, including reviewing of clinical letters, appointment validation and conversing with patients. The role will also include elements of appointment scheduling, as well as cross cover for other secretaries and admin staff as required.
Responsibilities
Provide a full range of reception and medical secretarial services to the Trauma and Orthopaedics team, including full organisational support.Work autonomously within and as part of a team, demonstrating efficient organisation to provide an effective service to the Consultant(s) and their teams.Ensure procedures and working practices are in place and adhered to so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set.Provide a considerate, patient-focused service in all dealings with patients and with staff around the hospital and throughout the whole system.
Requirements / Person Specification
We are looking for someone who will bring a positive attitude and enthusiasm to the role as well as an individual who will have the confidence to work autonomously once trained.The applicant must be able to work well as part of a team to ensure the service runs efficiently and productively.The role includes day-to-day administration linked to consultant-led clinics, including reviewing clinical letters, appointment validation and communicating with patients, as well as appointment scheduling and cross-cover duties.
About Royal Surrey
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.The Care Quality Commission (CQC) have given us an overall rating of Outstanding.Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join ..... full job details .....