Medical Receptionist (Widnes)

Widnes, United Kingdom | Posted on 08/06/2025Your Baby Scan is recruiting for a receptionist to join our busy Widnes scan centre team. The ideal candidate will deliver first-class customer service, providing a premium experience while maintaining high standards of clinical cleanliness and effectively using IT systems to support our services. Compassion towards customers and the ability to engage in positive conversation to help them relax are essential qualities.Duties of the role include:Meeting and greeting customers upon arrivalMaintaining a high level of customer careProviding a relaxing, professional, and premium experienceHandling calls and managing bookingsGuiding customers through the consent processRefilling refreshments regularlyKeeping the reception area, corridors, kitchen, and toilets cleanPrinting images in various formatsFiling consent formsProducing copies of reports for anomaliesSupporting and guiding patients according to clinical pathwaysProcessing payments via card, cash, or vouchersRequirements

The suitable candidate must possess the following skills:Clear communication skills in spoken and written EnglishA calm, reassuring, and comforting manner across all communication methodsAbility to handle phone calls effectivelyAbility to manage in-person patient interactionsExperience handling payments and card transactionsBasic computer skills, including navigating websites and printing documentsAll mandatory training will be provided to the successful ..... full job details .....