Negotiable
Job summary
Oaklands Health Centre are looking to expand their friendly reception team. We are looking for somebody who is passionate about customer care and providing patients with a positive experience whenever they contact the practice. We currently have a part time position available for 25 hours per week. Applicants need to be available to work anytime between our core hours of 8am and 6.30pm.Main duties
Dealing with enquires from patients at the reception desk.Dealing with enquires from patients on the telephone, including making appointments.Effectively signposting patients to appropriate healthcare professionals.General administration duties, i.e handling incoming and outgoing correspondence from hospitals and other healthcare providers.About us
Oaklands Health Centre is a forward thinking practice within the Holme Valley with around 10,500 patients. We are a training practice for GPs, Nurses and Medical Students. We are very patient focused and always looking for new ways to help our patients by introducing new services to the practice. The practice is CQC rated outstanding.Details
Date posted: 05 September 2025Pay scheme: OtherSalary: Depending on experienceContract: PermanentWorking pattern: Full-time, Part-timeReference number: A0453-25-0001Job locations: Huddersfield Road, Holmfirth, HD9 3TPJob responsibilities
Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.Answer incoming phone calls from patients requesting appointments or general enquiries.Cover front desk reception and assist with patients who require an appointment or help with any queries.Photocopy documentation as required.Data entry of new and temporary registrations and relevant patient information as required.Input data into the patients healthcare records as necessary.Maintain a clean, tidy, effective working area at all times.Support all clinical staff with general tasks as requested.Complete opening and closing procedures in accordance with the duty rota.Support administrative staff by providing cover during staff absences.Scan patient-related documentation and attach scanned documents to patients healthcare records.Assist with any ad-hoc projects as and when required to do so.See attached job description for more detailed information.Person Specification
QualificationsEssential: GCSE grade A to C in English and MathsExperienceEssential: Experience of working in customer service.Desirable: Experience of working in primary care.Desirable: Full mandatory training will be given.Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details
Employer name: Oaklands Health CentreAddress: Huddersfield Road, Holmfirth, HD9 3TPEmployer''s website: Oaklands Health ..... full job details .....
Negotiable