Medical Office Assistant

Overview

Join to apply for the

Medical Office Assistant

role at

Pacific Community Resources Society (PCRS)

in Foundry Surrey.Reporting to:

Wendy Potter, ManagerOpportunityFoundry is removing barriers and increasing access to health and wellness services for young people ages 12–24 and their caregivers through a network of youth-friendly centres across British Columbia and online. By offering integrated mental health care, substance use services, physical and sexual health care, youth and family peer support and social services, Foundry makes it easier for young people to find support in their communities. Online resources and first-of-its-kind virtual care further broaden Foundry''s reach.Work Location : Foundry SurreyEmployment Type : Regular Part Time |

Grid 10 ($28.28 - $29.49/hour)

|

Anticipated Start Date:

September 2025Important : Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.Position Description

Foundry Surrey is removing barriers and increasing access to health and wellness services for youth and families. The Medical Office Assistant (MOA) is an integral member of Foundry Surrey, working as part of a multi-disciplinary team to provide medical office assistant support for the primary care clinic and reception duties for Foundry Surrey. The MOA will help create a welcoming, safe, inclusive and vibrant space for youth and families to access services. The MOA is often the first point of contact for anyone reaching out to access the primary care centre. It is vital that the MOA is knowledgeable about services available and able to provide accurate information. The MOA should be flexible and adaptable to competing priorities and can switch focus from data work to participant inquiries seamlessly. The MOA should be technology savvy and able to learn different computer systems. It is imperative that the MOA supports a diverse population and takes initiative to ensure a safe and inclusive environment for participants and staff.ResponsibilitiesWelcome youth to Foundry Surrey and contribute to a positive, welcoming atmosphere in the waiting areaRegister and triage patients, including setting up new patients with the Foundry Toolbox and EMR systemsEnsure patient flow during clinic hoursTransfer information between databases to ensure all updates are reflected to support clientsSupport tasks in the clinic; room prep, labeling samples, referrals, autoclaving as requiredStock exam rooms, support inventory and ordering of clinic suppliesPerform other related duties as requiredQualificationsMOA certificate and experience working in a medical practice; experience with clinic startup is an assetCriminal Record Check including the vulnerable sector check for youth and adultsExperience working with youthAdditional AssetsWell-developed interpersonal and written communication skillsExcellent organization, time and general management skillsAbility to work independently as well as part of a multi-disciplinary teamUnderstanding of trauma-informed practicesCommitment to learning about colonization and its impact on health inequitiesAbility to work with diversity, equity and inclusion lensPhysical ability to complete required tasksAbout PCRSPacific Community Resources Society (PCRS) is a large not-for-profit agency serving vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer. We acknowledge the traditional territories of local Indigenous nations. Our Vision: Everyone thriving in strong, healthy communities. Our Mission: To inspire healthy and inclusive communities through leadership and collaboration. Our Values: Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being.We Offer Our StaffEquitable Base Pay – Certified Living Wage EmployerGenerous paid vacation, personal, sick time; additional paid time off for life eventsAdditional paid holidaysExtended health, prescription, dental and vision care plan; 100% Employer-Paid PremiumsDisability and Life Insurance CoverageEmployee and Family Assistance ProgramMunicipal Pension Plan with employer contributionsFlexible schedules and earned time offComprehensive orientation and ongoing training with performance evaluationsProfessional development opportunitiesOpportunities to participate in committees on policy, wellness, safety, EDI, etc.ApplySeniority level: Entry levelEmployment type: Part-timeJob function: Health Care ProviderIndustries: Non-profit OrganizationsNote: This posting is focused on PCRS Foundry Surrey role; other locations listed in original content are not included ..... full job details .....