Medical Education Support Officer

Overview

As part of the Medical Education Team, the post holder will support the Department in ensuring the effective routing of both Undergraduates and Postgraduates through their attachment to the UHB. The post holder will also provide support for the ongoing teaching and training requirements for all Medical Students, Training Grade Doctors and Senior Medical Staff. English and/or Welsh speakers are equally welcome to apply.Main duties of the job

The post holder will act independently within clearly defined occupational policies with work managed rather than supervised, providing a range of administrative support and effectively delivering and prioritising a wide range of duties including some pastoral care duties. The successful candidate will have a good standard of education, good communication skills both written and oral, and be able to work on their own initiative. Previous relevant experience of working in an education/training environment would be of benefit.Welsh Skills Desirable:

This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn''t need to have skills in Welsh, we''ll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking and Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.Working for our organisationCwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.Detailed Job Description And Main Responsibilities

Promote positive relationships and demonstrate good levels of communication to support the Medical Education Multi-Disciplinary Team and external partners. Show empathy and sensitivity with the ability to communicate with a wide variety of disciplines effectively, overcoming barriers to understanding. Establish and maintain effective communication, whether verbal, written or electronic, with:Medical StudentsTraining Grade DoctorsSenior Medical StaffFaculty membersClinical TeachersCollege TutorsMedical Education Department team membersAll Directorates, Corporate Departments and General ManagersMedical Staffing and Human ResourcesMedical Education Institutions including Cardiff and Swansea Universities, Postgraduate DeaneryMaintain the strictest confidentiality at all times. Assist in the planning and implementation of the various Medical Student timetables with Honorary Senior Lecturers, Honorary Lecturers and other Clinical Professionals and assist in ensuring that the learning objectives for Medical students as set by the curriculum are met by the UHB. Use own initiative to make judgements on training course booking arrangements and prioritising the workload. Contribute to the production, collation and circulation of feedback from Medical Students. Address day-to-day Student issues and general enquiries for all aspects of the C21 Curriculum, using own judgement to reply to queries. Have a personal duty of care for any UHB equipment used throughout the course of duty. Work with Medical Education staff, Honorary Senior/Honorary Lecturers and other clinical staff to prepare course handbooks and teaching/learning opportunity timetables. The compilation of room bookings, tutorials and induction will also be a requirement.Person specification

Qualifications And/or Knowledge

Essential criteriaPossess RSA/OCR level III or the equivalent level of knowledge, skill and experienceEvidence of Continuous Professional DevelopmentDesirable criteriaWorking knowledge of the Cardiff University C21 Curriculum or Medical Education agenda.Experience

Essential criteriaPrevious experience in organising training events.Experience in producing high quality reports.Developing high quality promotional documentation.Experience of working in the NHS or of working in an Educational/Training environment.Desirable criteriaPrevious experience of taking and transcribing minutes of meetings.Using Social Media/Apps etc. appropriately to support communication within the working environment.Aptitude And Abilities

Essential criteriaExcellent verbal, written and IT skills.Attention to detail.Excellent organisational skills.Convey messages clearlyAbility to produce reports from databases.Ability to communicate with all levels of staff dealing with senior medical staff.Have an appreciation of budget and financial systems.Ability to work effectively on own initiative and as part of a wider team.Desirable criteriaWelsh language speaking/listening skills at Level 3 or aboveSeniority level

Entry levelEmployment type

Full-timeJob function

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