Negotiable
Woolpit Health Centre has an exciting opportunity for a Medical Administrator to join our expanding Administration Team.Woolpit Health Centre is looking for an enthusiastic, motivated and adaptable Administrator to assist in the smooth delivery of excellent patient care. This is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career in administration.Main duties of the job
The successful applicant will work closely alongside our Administration Lead, Medical Administrator and Medical Secretaries and will be required to manage a wide range of priorities, have excellent organisation and problem-solving skills with the ability to work effectively using your own initiative.The post holder will provide a full range of administrative support to the Practice and staff as directed by the Administration Lead; undertaking a variety of tasks to assist the day-to-day running of the Health Centre. Applicants will have a flexible approach with attention to detail and the ability to work as part of a busy team.This role will be pivotal in ensuring the needs of the business are met and that the Health Centre operates safely and efficiently.About us
Why work for us?Based in the Suffolk village of Woolpit, the Health Centre aims to provide:The type of care that we would expect for ourselves and our own families.We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.Our 5 GP partners and 8 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.Benefits of working for Woolpit Health Centre include:Attractive rates of pay with annual pay review (not agenda for change)Regular one-to-ones to aid good communicationGenerous annual leave entitlementVoluntary overtime when availablePlenty of training opportunitiesMembership of the NHS contributory pension schemeThe NHS Pension Scheme is a defined benefits schemeLife insuranceFamily benefits including an adult dependents pension and children''s pensionIll health benefitsOption of NHS discount and Blue Light Card for retail/dining/holidays etcFree uniformJob responsibilities
Check and monitor the practice''s generic email account, transferring clinical records, allocating to workflow for review by doctors and responding to queries from Health Professionals, patients and third partiesTo scan/upload clinical correspondence onto the clinical system and input coding data into the patient''s healthcare recordsTo distribute daily pathology laboratory results within the clinical system for clinicians reviewTo ensure all tasks within the clinical systems are dealt with efficientlyTo monitor and process daily administrative Anima requestsTo monitor and process clinical correspondence via Anima Workflow systemsManaging all patient, healthcare professional and staff enquiries in an effective mannerAnswering incoming phone calls, transferring calls or dealing with the caller''s request appropriatelyManaging all administrative requires as necessaryTo register and monitor new patient registrations via the Healthtech-1 portalTo process new patients'' medical records and deductionsGeneral administration duties such as photocopying, scanning documentation and filing of patient recordsTo support the delivery of QOF (Quality Outcomes Framework), contacting patients for their annual reviewsTo carry out any reasonable duties requested by the Doctors, Practice Manager or Administration ManagerPerson Specification
Qualifications
GCSE Mathematics and English (grade A-C or 4-9*) or equivalentBusiness AdministrationExperience
Experience of working with the general publicExperience of administrative dutiesExperience of working in a healthcare settingExperience of working in a GP PracticePolite and confidentFlexible and cooperativeMotivatedForward thinkerHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressureTeam PlayerSkills
Excellent interpersonal and communication skills (written and oral)Clear, polite telephone mannerCompetent in the use of Office and OutlookEffective time management (planning and organising)Ability to work as a team member and autonomouslyAbility to work within a busy team-based environmentProblem solving and analytical skillsAbility to follow policy and procedureEMIS SkillsDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal ..... full job details .....