Medical Administrator

Medical Administrator Reporting To: Administration Supervisor / Practice Manager Job Type: Full-time Working hours would be between 8.30am - 6.30pm. A typical shift pattern could be 8.30-4.30/9-5/9.30-5.30pm. Duration: Permanent Job Purpose The Medical Administrator will provide a comprehensive, accurate, and efficient administrative service in support of the multidisciplinary team. The successful candidate will be responsible for maintaining patient records, managing appointment systems, processing referrals, and ensuring compliance with all relevant governance, regulatory, and data protection requirements. Key Responsibilities Patient Communication and Enquiries Handle all incoming telephone, email, and written enquiries professionally and efficiently. Provide accurate information regarding clinic services, appointments, and patient pathways. Direct calls and correspondence to the appropriate team member when required. Records and Appointment Management Maintain and update patient records, clinical results, and correspondence accurately on the clinic management system. Scan and upload patient documentation promptly and accurately. Schedule new patient consultations and manage appointment diaries for consultants and nursing staff. Rearrange appointments where necessary and ensure patients are kept informed of any changes. Referrals and External Liaison Process Red Flag referrals in accordance with clinic procedures and required timescales. Liaise professionally ..... full job details .....