Key ResponsibilitiesKey Responsibilities include:
First Point of Contact:
Serve as the primary liaison for the clinician, managing and screening all incoming calls, scheduling appointments, and handling referrals to other healthcare providers with efficiency and discretion.
Appointment Coordination:
Arrange consultations, tests, scans, and other appointments, ensuring effective calendar management to optimize the clinician''s productivity.
Meeting Support:
Accurately record and transcribe minutes during key meetings, such as HR investigations, clinical governance sessions, and other high-level discussions.
Document Management:
Prepare and transcribe a variety of documents, including medical reports, patient histories, summaries, manuscripts, and correspondence from dictations and notes.
Records System Management:
Develop, maintain, and streamline filing and retrieval systems for patient records, meeting notes, and critical documentation to ensure rapid access and comprehensive historical records.
Data Protection and Confidentiality:
Uphold stringent confidentiality standards, safeguarding patient information and adhering to all relevant data protection protocols.
Team Collaboration:
Collaborate with other secretarial and administrative staff to ensure smooth communication across the team and provide coverage during absences as needed.
Front Desk Support:
Occasionally assist with front-of-house duties, delivering a warm, professional experience for patients and ..... full job details .....