Mayfair Receptionist

Reception and Client Experience Coordinator MayfairLocation: Mayfair, LondonAbout the RoleWe are seeking a polished, professional, and personable Reception and Client Experience Coordinator to join a prestigious serviced office environment in the heart of Mayfair. This is a fantastic opportunity for someone who thrives in a client-facing role and takes pride in delivering exceptional service.As the first point of contact for tenants and visitors, you will play a key role in creating a welcoming, professional, and five-star experience while supporting the smooth day-to-day operation of a luxury business centre.Key ResponsibilitiesFront of House and ReceptionDeliver an exceptional client and visitor experience at all times.Welcome tenants and guests with a warm, professional, and friendly approach.Manage visitor arrivals and direct guests appropriately.Maintain a pristine, organised, and professional reception area.Handle incoming calls, take messages, and transfer calls efficiently.Receive, sort, and distribute post, deliveries, and courier items.Create strong working relationships with tenants and provide ongoing support.Issue and programme access cards and fobs when required.Work collaboratively with colleagues to ensure reception is always covered.Client and Tenant SupportAct as a key point of contact for tenant queries and day-to-day requests.Deliver a consistently high standard of customer service across the business centre.Liaise with facilities and management teams to ..... full job details .....