Materials Controller

Key ResponsibilitiesCoordinate the end-to-end spare parts process across key departments, from order entry through to dispatch.Organise the daily workload for picking, packing and dispatch through daily order book reviews with Commercial and Planning representatives.Review incoming orders daily, including quotation status, requested and promised delivery dates, and stock availability.Support the Planning team with work order activities where required, ensuring the timely purchasing of parts through the MRP system.Respond quickly to critical customer orders, including those requiring same-day dispatch.Collaborate with departments across the matrix structure to identify and implement process improvements that meet or exceed customer expectations.Collect, collate and maintain daily KPI data to demonstrate process performance.Record daily exceptions to support continuous improvement and management reporting.Assist the Planning team with work order activities to ensure the timely fulfilment of spare parts orders.Education and QualificationsTraining and experience in the effective use of ERP systems is essential.Training or experience with Kardex systems is desirable.Previous exposure to order fulfilment operations is preferred.Professional Skills and AbilitiesEffective communicator with the ability to influence others and deliver positive customer outcomes.Strong organisational and planning skills.Computer literate, with the ability to interpret, analyse and present data.Capable ..... full job details .....