Matchday Here to Help Assistant

Role: Here to Help - Access TeamSalary: £13.45 per hourHours: To work all home matches for the 26/27 seasonLocation: American Express Stadium, Brighton, BN1 9BLContract Type: Worker agreementDeadline Day: 15th June 2026About Brighton and Hove Albion FCWe compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.Join our Here to Help team!Our Here to Help access team will meet supporters who may need assistance or direction on matchday. You will be a visible presence within the wheelchair areas for the duration of the match. You will also assist with queries and carry our general administration.Your customer service backgroundWe are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at all times.We have 19 home Premier League games each season and some additional cup games, conference league games and friendlies. Applicants must be available to work on all home match days.Due to the nature of this role, it is not suitable for a season ticket holder because the working hours are through to the final whistle.Our values are essential to our successOur values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these ..... full job details .....