Marketplace Assistant

Marketplace Assistant London The Marketplace Assistant will play a key role in supporting new sellers as they join the marketplace platform, guiding them through onboarding, product setup, compliance checks and early stage account development.This role is ideal for someone early in their career who is keen to build experience within ecommerce, marketplaces or digital retail.Key ResponsibilitiesSupport the onboarding of new marketplace sellers, ensuring a smooth and professional introduction to the platformGuide sellers through systems, tools, processes and platform requirementsAssist with seller vetting, compliance checks and account setup processesHelp ensure all sellers meet legal, regulatory and trading standardsSupport sellers with product listings, content setup and launch readinessWork with internal teams to resolve technical, operational or account issues quicklyProvide day to day support to sellers during their introductory periodTrack onboarding progress, key metrics and seller performance during the first few monthsSupport product onboarding, ensuring listings are accurate and go live on timePrepare handovers of new sellers into the account management team, highlighting key opportunities and performance indicatorsDeliver training and onboarding support sessions to new sellersLiaise with teams across finance, compliance, marketing and operations to improve seller experienceManage seller enquiries through Zendesk or similar systems, ensuring timely responsesProduce ..... full job details .....