Marketing and Customer Experience Assistant

Marketing and Customer Experience Assistant The Black Farmer Location: Television Centre, White City, London Salary: £30,000 £35,000 Some weekend and evening work required. Ready to kickstart your career at the heart of one of Britain s most distinctive food brands? The Black Farmer is looking for a proactive and creative Marketing and Customer Experience Assistant to join our small, dynamic team. This is a fantastic opportunity for someone eager to learn and grow, bringing our unique brand to life online and in-store. This role is a brilliant stepping stone, offering hands-on experience in a fast-paced entrepreneurial environment. You''ll play a vital role in connecting with our community, building your skills across marketing and customer relations from day one. What You''ll Be Doing • Content and Communications: Creating and scheduling engaging content for our social media channels and help write our weekly customer newsletters. • Digital Support: Help keep our website up-to-date with fresh content and product news and support our senior team with online marketing tasks. • Customer Service: Be the first point of contact for our customers, managing inbound inquiries (email, phone, in-person) and ensuring every interaction is a delightful, on-brand experience. • Event Co-ordination: Support the co-ordination of event bookings for our popular farmshops in White City and Brixton. • Creative Input: Contribute fresh ideas and help us explore new ways to grow The Black Farmer ..... full job details .....