Marketing & Customer Service Assistant

Marketing & Customer Service Assistant - Temporary - 4 weeks

You must be available for an Immediate Start

Work from home; 20 hours week/ 4 hours day. Must be available to work within office hours. Must live in a commutable distance of Braintree/ Bishops Stortford and available to meet for a face to face interview week commencing 18th August

Position Details

• Est Duration: 4 weeks
  
• Start Date: Week Commencing 18th August
• Hours: 4 hours per day (20 hours total) Must be available in office hours
• Rate: -17 per hour - -17.50
• Location: Homeworking, but must be located within half an hour from Braintree / Bishops Stortford

Position Overview

We are seeking a confident and professional individual for a short-term marketing project which will envolve updating our client database ahead of an important marketing campaign. This is an outbound telephone-based role focused on verifying and updating company contact details and research using linkedin.

Key Responsibilities

• Contact companies in our database to verify and update client details
• Confirm correct contact names and positions within client organisations
• Use LinkedIn to research and verify contact information
• Maintain accurate records of all updates and changes
• Ensure data quality and completeness before marketing launch

Essential Requirements

• Strong telephone communication skills - confident and professional phone manner
• Comfortable making outbound calls to businesses
• Professional, courteous approach when speaking with company representatives
• Experience in telephone-based customer service roles
• Ability to work independently and efficiently
• Attention to detail and accuracy in data entry

Desirable Experience

• Background in marketing; customer service within an office setting or sales support environment
• Experience with LinkedIn for professional research (not essential)
• Previous data cleansing or database management experience
• CRM system familiarity and good IT skills
• Confident and personable

What We Offer

• Immediate start
• Flexible working arrangements
• Professional, supportive environment
• Opportunity to contribute to important marketing initiative
• Potential for additional work opportunities between now and Christmas

This is NOT a sales role - you will be gathering and verifying information only, not selling products or services.