Market and Brokerage Care Officer

Swindon (Hybrid / Flexible Working)

Full-time
Salary: -27,000 per annum

As our Markets and Brokerage Officer, you will be at the heart of coordinating community care for people in Swindon making real, tangible differences in the lives of residents who need support to live well at home.

Working within our Care Partnerships Team, you will coordinate a network of community care partners, broker bespoke packages of support tailored to each person''s needs and help shape a provider market that keeps pace with the evolving needs of our community.

This is not a desk-bound commissioning role. It is an outward-facing, relationship-led position where no two days look the same one day you might be working through a complex package for someone leaving hospital, the next you could be meeting a new care provider to explore how they might join our network.

We trust our people to do great work wherever they are. This role offers genuine flexibility built around you:

• Home Working
  Significant home working as standard, with the technology and support to do it well
• Swindon Base
  Office and community presence when it matters meetings, partner visits, and team days
• Flexible Hours
  We focus on outcomes, not clock-watching talk to us about what a working pattern looks like for you
• Connected Remotely
  Regular supervision, team contact, and a culture that keeps you supported wherever you are based

Broker Personalised Packages of Care
Work with social workers and care partners to design and commission support packages shaped around individuals their goals, their preferences, their lives.

Build and Develop the Provider Market
Identify gaps in local provision, engage new and existing partners, and help grow a diverse, high-quality market that can truly meet the needs of Swindon residents.

Champion Person-Centred Care
Act as an advocate for the people we support - ensuring every package is appropriate, proportionate, and delivered by a partner who genuinely meets the brief.

Drive Quality Across the Network
Support contract management and quality assurance, contributing to a provider network that is safe, responsive, and continuously improving.

Why First City

• Innovation-led
  We invest in new approaches that put people first and help our teams work smarter
• Outcomes-focused
  Our model is built around what people can do empowering individuals to live the lives they choose
• Sector Influence
  As Swindon''s Lead Provider, you will have real influence on how care is shaped across the whole system
• Supportive Culture
  A team that backs you, supervises well, and genuinely cares about your development

What we are looking for

• Experience in health, social care, commissioning, or a related field
• Excellent communication skills you will work across a wide range of stakeholders
• An ability to manage multiple priorities and work with pace and accuracy
• A genuine commitment to person-centred, outcomes-based support
• Confidence in building new relationships and developing provider networks
• Good judgement, professional curiosity, and a collaborative mindset

How To Apply

Applying is straightforward:

1. Submit your up-to-date CV
2. (Optional) Add a cover letter if you''d like to tell us more about yourself and why this role appeals to you
3. We''ll be in touch

We look forward to hearing from you.

All offers are subject to an Enhanced DBS check and satisfactory references.

Unfortunately, we are unable to provide visa sponsorship for this position, so applicants must already have the right to work in the UK.

Please Note: This vacancy may close early if we receive a suitable application.

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