MARAC Administrator

This role has a starting salary of -16,580.40 per annum (pro rata to -27,634 FTE), based on a 21.6 hour week (Tuesday - Thursday).

This is a fixed term contract/ secondment opportunity until 31.03.2026 with the possibility of extension subject to continued funding.

Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment?

We are hiring a new Multi-Agency Risk Assessment Conference (MARAC) Administrator to join our fantastic Safer communities team. The team is based in Reigate but flexible/remote working is encouraged and you will be required on occasion to travel throughout Surrey to meet the requirements of this role.

This role will be managed by the Domestic Abuse Programme Manager at SCC which will provide an independent oversight of the MARAC administration and process, and support a stronger, more resilient partnership approach to MARACs in Surrey.

Rewards and Benefits

• 26 days'' holiday (prorated for part time staff), rising to 28 days after 2 years'' service and 31 days after 5 years'' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer''s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Team

Working alongside partners including Police, Districts/Borough Councils, Health, Fire & Rescue and Probation, Surrey County Council''s Safer Communities Team deliver Surrey-wide policy, strategy and guidance in many areas of community safety including:

• Prevent
• Hate Crime
• Anti-social Behaviour
• Serious Violence
• Information Sharing
• Domestic Abuse and VAWG

We are a warm and inclusive organisation where individuality is celebrated and diversity is genuinely valued. Here, people are encouraged to bring their whole selves to work, fostering a sense of belonging and mutual respect. Collaboration lies at the heart of how we operate-we are open, trusting, and united in our efforts, working together as one. We are driven by ambition and a clear focus on outcomes, passionate about our purpose and committed to delivering meaningful results with integrity and accountability. At the same time, we are inventive and dynamic, embracing a culture of continuous learning and remaining agile in the face of new insights and opportunities.

About the Role

MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors.

We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children and who want to ensure that they receive timely support. As an integral member of the team, you will be responsible for safeguarding the safety and security-including Health and Safety-of service users, staff, volunteers, and buildings. You will also uphold the confidentiality of records and other information in accordance with data protection regulations, while respecting the rights of women and children experiencing domestic abuse.

You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We''re looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.

Key tasks you would undertake as part of this role include but are not limited to:

• Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary.
• Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives.
• Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress.
• Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Ability to work with others to achieve objectives and provide excellent customer service
• Good written and oral communication skills with the ability to build sound relationships with staff and customers
• Understand the need for confidentiality
• Ability to prioritise and plan own workload in the context of conflicting priorities.

As part of your application you will be asked to upload your CV and answer the following application questions:

• What has attracted you to apply for this role and how do you think your values, skills and experience will suit the needs of the position?
• Describe a time when you worked with others to achieve a shared goal. What was your role, how did you contribute to the team, and what was the outcome?
• Tell us about a situation where you had to handle sensitive or confidential information. How did you ensure it was managed appropriately, and what steps did you take to maintain confidentiality?
• Describe a time when you had to manage multiple tasks or conflicting priorities. How did you plan and prioritise your workload, and what was the outcome?

The job advert closes at 23:59 on 17/08/2025 with interviews planned to follow.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.