Mandarin Speaking IT Associate - Infrastructure

Title: IT Associate (Mandarin Speaking)LocationLondon, UK (office based)Salary£40,000 per annumAbout the RoleAn organisation is seeking a proactive and hands-on IT Infrastructure Engineer to take ownership of internal IT operations across office and distributed environments.This is a broad, infrastructure-focused role covering IT support, infrastructure operations, system administration, security, network management, and internal collaboration platforms. You will act as a key IT contact, ensuring stable, secure, and efficient IT services across the business.Key Responsibilities1. IT Infrastructure and OperationsManage and maintain daily IT infrastructure operations, ensuring system stability and performance.Oversee endpoints, systems, and core IT services across office and remote users.Support infrastructure upgrades, optimisation, and standardisation.2. Helpdesk and End-User SupportProvide 1st and 2nd line IT support to all internal users.Troubleshoot hardware, software, and access-related issues efficiently.Support laptops, desktops, printers, meeting room systems, and peripherals.Deliver responsive, high-quality support in a fast-paced environment.3. Network and Systems AdministrationSupport and troubleshoot LAN/Wi-Fi networks, switches, routers, and connectivity.Administer Windows OS and Microsoft 365 environments.Ensure smooth operation of internal business systems and tools.4. IT Security and ComplianceImplement and maintain IT security policies and controls.Support ..... full job details .....