Managing Agent Officer

JOB DESCRIPTIONAbout the role The Guinness Partnership is recruiting a Managing Agent Officer on a permanent basis. This is a full time, 35 hours per week role based at our London, Euston Road office. We offer hybrid working, blending office days with working from home. The overall purpose of the role is to deliver an excellent leasehold management service and customer experience on housing developments which are partly or wholly owned and / or managed by third-party landlord and managing agents. What we are looking for We are looking for a confident communicator with working knowledge of key legislation such as the Landlord and Tenant Act 1985 (S18-30) and the Commonhold and Leasehold Reform Act 2002, as well as RICS and ARMA guidelines. You will be adept at interpreting and explaining complex leasehold structures, delivering consistently high levels of customer service, and managing a varied workload while meeting performance targets. Strong working knowledge of scrutinising service charge demands, accounts and formal notices from managing agents and addressing areas of concern or non-compliance will be a key part of this role. You will be able to demonstrate these essential skills: Excellent standard of oral and written communication. A working knowledge of relevant legislation (i.e. S18-30 Landlord and Tenant Act 1985, Commonhold and Leasehold Reform Act 2002), RICS and ARMA guidelines, regulations and procedures. Ability to read, interpret, apply, and explain ..... full job details .....