Manager, Relationship Management

Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a highly respected Bank, is seeking a Manager, Relationship Management to join their team on a permanent basis. This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services. Responsibilities (but not limited to): • Build strong relations with potential and existing customers through effective customer service interaction. • Maintain customer service area files, database, records, registers and logs under control. • Work closely with the team, to provide information and act as liaison to all other customer needs. • Provides authorisations and downloads as necessary to ensure smooth running of the daily work. • Provide information about various products and services offered by the Group and identify cross selling opportunities. • Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. • Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc. • Receive loan applications from customers and prepare the corresponding loan agreements. • Refer to Branch Manager for any unresolved queries on transactions handled. • To assist customers in all ..... full job details .....