Maintenance Supervisor

Maintenance Supervisor
Location: The Clays, Salford
37.5hrs Mon – Fri
Salary £33k
Our client is a specialist in operating small to large scale living, commercial and mixed-use developments. They create thriving and sustainable communities that consistently outperform, delivering enhanced returns for their clients.
This is an exciting opportunity to join the operational team at The Clays, Salford as a Maintenance Supervisor.
Reporting to the Facilities Manager, the Maintenance Supervisor will oversee and perform technical and mechanical work to ensure that the internal and external buildings, grounds, amenities and communal areas are maintained to the highest standards of cleanliness, safety, appearance and functionality.
Key Responsibilities:
• Carry out inspections, repairs and general maintenance of apartments and communal areas.
• Manage and support the day-to-day operations of the Maintenance team, ensuring tasks are completed efficiently and to a high standard.
• Deliver excellent customer service to residents by responding promptly and professionally to maintenance requests.
• Diagnose issues, identify causes and complete repairs in line with company standards and health and safety procedures.
• Maintain accurate documentation and service request records.
About You:
• Complete assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures and safety standards.
• Have demonstrable experience in a supervisory role.
• Be proficiency in executing exceptional customer service within a customer facing role.
• Have excellent written and spoken English.
• Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
• Have excellent relationship building skills, both with entirely new and long term residents and team members.
• Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
• Be able to work exceptionally well within a team dynamic and contributes to an established open culture.
• Have the ability to follow company policies and procedures

Benefits include:
• Company pension scheme (NEST)
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on Native Places stays

Our client is committed to being an inclusive employer and welcomes applications from all backgrounds. They believe diversity is key to creating communities with real soul and encourage individuals from all walks of life to apply.
If you are passionate about people, places and high-quality service, this could be the role for you. Apply now to join a motivated and high-achieving team in Salford.
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