Maintenance Service Coordinator

SERVICE COORDINATORWakefield, WF2 £28,000 £32,000Monday to Friday, 08 00Are you an experienced Service Coordinator with a background in looking after field engineers and coordinating both planned and reactive work?We are looking for someone who is confident managing engineer schedules, prioritising urgent jobs and keeping customers updated in a busy, fast-paced service environment.This is a key role within a 24/7 service-based business, where responsiveness, organisation and customer service are essential. You will coordinate three key areas: Pre-Planned Maintenance (PPM), Reactive Repairs and Installations.The Role Coordinate and schedule planned maintenance, reactive repairs and installationsManage engineer diaries, workloads and availabilityBe the first point of contact for clients, providing a professional and proactive serviceRespond quickly to urgent and reactive requirementsConstantly reschedule resources as priorities changeCoordinate site surveys, quotations and installationsLiaise with purchasing, sales, suppliers and subcontractorsManage jobs from initial enquiry through to completionEnsure deadlines, customer expectations and commercial requirements are metSupport the smooth and efficient delivery of projects We''re looking for someone with: Proven experience coordinating field engineersExperience managing both planned and reactive workStrong organisational and scheduling skillsExcellent customer service and communication skillsA commercially aware approach, with ..... full job details .....