Maintenance Operative

Job Purpose

The Maintenance Operative is responsible for ensuring that student accommodation buildings, communal areas, and facilities are maintained to a high standard, providing a safe, comfortable, and welcoming environment for residents. The role involves carrying out planned preventative maintenance, reactive repairs, health and safety checks, and supporting the overall operation of the accommodation.

Key Responsibilities



Maintenance & Repairs

• Carry out general maintenance and repair work across accommodation buildings and communal areas.
• Respond promptly to maintenance requests raised by students and staff.
• Diagnose faults and undertake corrective actions where appropriate.
• Support room changeovers and refurbishment projects during peak periods.

Planned Preventative Maintenance (PPM)

• Undertake scheduled maintenance tasks in accordance with maintenance plans.
• Conduct regular inspections of buildings, plant, equipment, and facilities.
• Record maintenance activities and ensure accurate documentation is maintained.

Health, Safety & Compliance

• Ensure all maintenance work is completed in compliance with health and safety legislation and company policies.
• Conduct routine safety checks including fire safety equipment, emergency lighting, and communal facilities.
• Report hazards, defects, and compliance concerns immediately.
• Maintain safe working practices and use appropriate personal protective equipment (PPE).

Contractor Management

• Assist in coordinating specialist contractors and service providers on site.
• Monitor contractor performance and ensure work is completed safely and to the required standard.
• Support access arrangements and permit-to-work procedures where applicable.

Customer Service

• Provide a professional, friendly, and responsive service to students and colleagues.
• Communicate effectively with residents regarding maintenance issues and expected completion times.
• Maintain high standards of customer care when entering occupied rooms and communal spaces.

General Duties

• Assist with site inspections and condition surveys.
• Support emergency maintenance call-outs as required.
• Help maintain stock levels of maintenance materials and equipment.
• Contribute to continuous improvement initiatives across the accommodation operation.

Skills and Experience



Essential

• Previous experience in a maintenance, facilities, property, or building services role.
• Knowledge of general building maintenance and repair techniques.
• Good understanding of health and safety requirements.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Ability to prioritise workload and respond effectively to competing demands.
• Basic IT skills for reporting and maintenance management systems.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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