Maintenance Manager (Housing Association)

Maintenance Manager required by a Housing Association in OmaghYour new company The services of Hays have been retained by our client, Rural Housing Association, to recruit a Maintenance Manager on a fixed term contract for a period of 15 months to cover a period of maternity leave.Your new role Reporting to the Development and Property Assets Director, you will be responsible for the delivery of a customer-focussed, cost-effective response and planned maintenance service to Association tenants. You will:• Manage, develop, and motivate employees to deliver objectives in line with KPIs to drive a high-performance culture to ensure high quality standards, consistency of approach and compliance in all procedures.• Continuously monitor and report on the performance of the maintenance service and implement improvement plans as and when required.• Monitor the progress of all maintenance work (Response, Planned and Cyclical) and ensure projects are undertaken in accordance with Health and Safety legislation.• Monitor and report on the performance of contractors, checking tenant satisfaction for all works (planned, cyclical, adaptations or response) completion times against the Association''s Performance Standards and Targets.• Seek to ensure all complaints are actioned and resolved in line with the Associations Complaints Policy.• Oversee that all Response repair requests are processed and completed with proper response times, in line with the Association''s Measured Term Contract.• ..... full job details .....