Maintenance Controller

Maintenance Controller Join our team as a Maintenance Controller, coordinating reactive maintenance works and ensuring excellent service delivery to our clients. Key Responsibilities Manage incoming client enquiries, log maintenance requests and provide updates on ongoing jobs. Schedule and allocate work to engineers and subcontractors, ensuring SLA response times are met. Coordinate appointments, access arrangements and engineer diaries. Prepare and submit permits to work and RAMS where required. Maintain accurate records across CAFM systems and client portals. Review engineer paperwork, timesheets and completion reports, ensuring jobs are closed out efficiently. Order and track materials, liaising with the procurement team as required. Participate in the out-of-hours on-call rota (approximately 1 week in 6). Skills and Experience Essential Experience in a maintenance coordination, scheduling or labour control role. Strong planning, organisation and prioritisation skills. Excellent communication and customer service skills. Good IT skills, including Microsoft Excel. Ability to work effectively within a fast-paced team environment. Willingness to participate in the out-of-hours on-call rota. Desirable Experience using CAFM systems. Knowledge of permits to work, RAMS and SLA response times. What We Offer Competitive salary and benefits package. Full training on CAFM systems, including Job Logic. Career development and progression opportunities. Supportive and ..... full job details .....