Mac Support Engineer

Mac Support Engineer 6-month contract London 4 days a week contractMy Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems.You ll play a key role in 1st/2nd line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure.This Mac Support Engineer will work fully onsite in Central London for 4 days per week.Required Skills and Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate settingFamiliarity with Jamf MDM for device investigation and managementExposure to Fleet Device Management (or willingness to learn as part of a migration)Experience supporting Zoom Rooms or AV/meeting room technologyBasic understanding of network troubleshooting, ideally within a Meraki environmentExperience with Okta administration (user management and access support)Strong experience managing user onboarding and offboarding processesKnowledge of IT asset management and inventory trackingStrong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environmentTroubleshoot and resolve issues relating to Mac devices, ..... full job details .....