M365 Transition Engineer

On behalf of FCDO we are looking for an M365 Transition Engineer (Inside IR35) for a 6 month contract. Hybrid working with 3 days per week required in Milton Keynes. PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing andamp; eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. The Foreign, Commonwealth andamp; Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK''s security, defend our values, reduce poverty, and tackle global challenges with our international partners. The role is focused on knowledge transfer, mentoring and service stabilisation. It will be Embedded in DTAS 2nd Line, to increase the team''s capacity and technical capability to meet an evidenced uplift in Microsoft 365 operational demand and complexity. As an M365 Transition Engineer your main responsibilities will be to:. Provide expert advanced 2nd Line support across M365 messaging and collaboration services, OneDrive and Teams.. Respond to escalations.. Troubleshoot complex Exchange Online and Exchange Hybrid issues.. Investigate and resolve mail flow, SMTP routing and email delivery problems.. ..... full job details .....