M365 Platform Manager

M365 Platform Manager £65,000 - £75,000Full Time/PermanentWest Midlands/Hybrid (2-3 days a week in the office)The RoleI am looking for a driven and experienced M365 Platform Manager to join a large nationally recognised brand head quartered in the West Midlands.As the M365 Platform Manager, you will ensure effective delivery, optimisation and strategic alignment of all M365 services within the business.I am ideally looking for someone Midlands based who can be on site in the West Midlands head office 2-3 days a week.Responsibilities:Lead on administration, development and support of core M365 services (including Teams, SharePoint Online, Exchange Online, and OneDrive)Manage relationships with third parties, setting clear expectations, monitoring performance against KPIs and ensuring that service quality, cost efficiency, and compliance standards are met.Identify and implement improvements to platform performance, user experience, and productivity. Continually evaluate new M365 features and services, planning their introduction, and lead adoption initiatives that deliver measurable business benefits.Ensure the M365 environment adheres to company policies, security standards, and regulatory requirements through robust governance controls.Work with IT, business stakeholders, and training teams to ensure seamless integration of M365 services with other enterprise systems, and to drive user adoption and awareness of new capabilities.Lead response to major incidents and oversee ..... full job details .....