Luxury Travel Consultant

Luxury Travel ConsultantAre you passionate about luxury travel and delivering exceptional customer service? This prestigious long-haul tour operator is looking for a Luxury Travel Consultant to join its reservations team, supporting customers and travel agents with enquiries, bookings and administration for premium destinations in the Indian Ocean, Middle East and Africa This is a fantastic opportunity to join a highly regarded luxury travel brand in a varied, sales and customer focused role. Salary of circa £32k plus quarterly bonuses.Luxury Travel Consultant - Role and Responsibilities:Handle enquiries, quotes, bookings and general administration as part of the reservations team.Support concierge-style services and special requests for luxury long-haul holidays.Manage daily tasks within the reservations system and ensure all passenger details are accurate and up to date.Use Amadeus to action bookings, issue quotes and complete administration.Build and maintain excellent relationships with travel agents and direct customers.Proactively contact customers prior to travel to offer additional services and enhancements.Notify agents and customers of new special offers to drive business into the reservations team.Prepare and arrange travel documentation.Review customer feedback and take appropriate action, seeking guidance where needed.Luxury Travel Consultant - Skills and Experience Required:Experience of working within the travel industry in a sales or customer service role. ..... full job details .....