Lounge Host Hostess

Lounge Host / Hostess - Heathrow Area 13.50 per Hour Mixed Shift Pattern Airport Lounge EnvironmentAre you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area.What We OfferCompetitive pay: 13.50 per hourDynamic and fast-paced airport environmentFull training providedOpportunity to work within a prestigious airline lounge settingVaried duties and customer-facing experienceShift PatternMixed shifts required:Early Shift: 04:30 AM - 13:30 PMLate Shift: 13:14 PM - 22:15 PMExperience RequiredMinimum 1 year of experience in:Customer ServiceHost/Hostess rolesFront of House positionsHospitality or similar customer-facing rolesKey ResponsibilitiesAs a Lounge Host/Hostess, you will:Take and record lounge guest food requestsServe food and beverages to guestsClear, clean, and prepare dining tablesMaintain buffet areas by replenishing food items and assisting guestsExplain buffet dishes and menu options, including allergen informationPolish cutlery, crockery, and glasswareRespond professionally to passenger enquiries and complaintsWork closely with supervisors and managers when requiredLiaise with bar and culinary teams regarding food and drink ordersEnsure all food and beverage services meet Qatar Airways standards (full training provided)Support housekeeping and cleaning teams in lounge and back-of-house areas during quieter periods Security Vetting ..... full job details .....