Long Haul Travel Specialist

Long Haul Travel SpecialistWonderful opportunity to join this ultra successful, award-winning, luxury tour operator as a Long Haul Travel Specialist in their tailor-made team. You will be using your specialist long haul travel knowledge to create truly bespoke, extraordinary experiences to Asia, India and Africa. You will be an experienced Travel Consultant, with the expertise to create detailed long haul tailor-made itineraries and have travelled to Africa, Asia, and/or India . This is a fully home based role, offering a basic salary of £28k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips!Long Haul Travel Specialist - Role and Responsibilities:Respond in an efficient and timely manner to calls and emails and video calls from direct customers and agents and internal colleagues.Liaise with suppliers to obtain rates and source product for bespoke tailor-made enquiries.Be pro-active in using your specialist long haul knowledge to support conversion of enquiries into sales.Manage the end to end sales and customer service journey, ensuring customers are notified of any operational changes affecting their holiday.Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.Provide an exceptional service to all customers via all channels.Produce personalised documentation for every customer.Support product team with input and feedback on product knowledge, pricing information and competitor ..... full job details .....