Logistics Coordinator

Logistics CoordinatorLocation: Stoke-On-TrentSalary: Up to £35,000 DOEHours: Monday to Friday, flexible working hours - 8:00am/8:30am -4:00pm/4:30pm About the RoleWe are currently recruiting for an experienced Logistics Coordinator to join a busy and established operation based in Stoke-on-TrentThe role provides administrative and operational support across logistics, supply chain and customer service, ensuring customer orders are processed accurately, transport is arranged efficiently and communication between customers, suppliers and internal teams is maintained.Key ResponsibilitiesOrder Processing and Customer Service Accurately input and process customer orders using internal systemsEnsure orders are processed within agreed timescalesLiaise with customers regarding order status, deliveries and queriesSupport the management of key customer accounts, including EDI accountsAssist with resolving customer service issues and delivery queriesCommunicate effectively with Production, Planning, Warehouse, Technical, Finance and Sales teams Logistics and Transport Coordination Arrange deliveries and collections with suppliers and external transport providersCoordinate bookings with external cold storage providersArrange transport bookings with approved hauliersMonitor daily transport schedules and ensure all relevant documentation is completedSupport drivers and customers with delivery and transport-related queriesAssist with resolving delivery delays, shortages and collection ..... full job details .....