Logistics and Customer Service Administrator

Logistics and Customer Service Administrator Rugby ( CV21 ) Monday to Friday: 9:00am until 5:00pmOur client based in Rugby are looking for a Logistics and Customer Service Administrator to join their growing team.This is a fantastic opportunity for someone looking for obtain a permanent position!The Role Logistics and Customer Service AdministratorKey accountabilites Daily Tasks: Manage all E-commerce returns, maintaining master file(s)Uploading/downloading date from SAP and updating E-commerce portals once credits have been confirmed.Rebook all fail orders prompted by insufficient stock email alerts received from 3PL.Manage and update KAM file, liaising with 3PL as required.Request POD from 3PL as requested by customer s, Customer service order desks and Finance.Raise customer credits as necessary based on POD evidence. Updating Google returns log once raised. Weekly work: Update EDI return log(s) and report to 3PL for them to update their system.Update and issue TBR hidden stock report to TBR sales management.Respond to BC stock availability alert report.Update DX return report after receiving inspection report from Kumho Technical manager.Update collection outstanding list for all customers and send to 3PL Monthly work: Calculate TBR credit amounts, confirm with TBR Sales Management and raise credit notes.Manage consignment stock file(s). Liaise with account managers to ensure monthly stock files are received from account manager. Quarterly work: Calculate and report ..... full job details .....