Logistics Administrator
Redditch
£26,000-£28,000 per annum temp to perm contract
Are you a detail-oriented and highly organised individual with a passion for logistics and supply chain coordination? We are currently seeking a proactive Logistics Administrator to support our busy operations team at our Redditch-based site.
This is an excellent opportunity to join a dynamic company where no two days are the same. You'll play a key role in ensuring the smooth and efficient movement of goods, both domestically and internationally.
Logistics Administrator Key Responsibilities:
- Maintain communication with the Warehouse Supervisor and Transport Department to track daily operational progress.
- Coordinate order flow, dispatch schedules, and SLA monitoring to ensure client expectations are met.
- Respond to client emails professionally and promptly with operational updates or issue resolutions.
- Liaise with transport partners and carriers to resolve booking issues or delays.
- Maintain accurate records of inbound/outbound movements, returns, and trailer planning.
- Manage WMS updates (e.g. Mintsoft, AS400) and ensure orders are correctly processed in the system.
- Support incident reporting and escalation processes where operational risks or service delays occur.
- Assist with training documentation, process improvements, and communication briefs where needed.
- Carry out any other administrative or operational support tasks as required.
- Previous experience in a logistics, supply chain, or transport planning role
- Strong administrative and IT skills, particularly in Microsoft Excel and ideally familiarity with WMS platforms such as Mintsoft or AS400.
- Excellent communication skills, both written and verbal
- Ability to multitask, prioritise, and work in a fast-paced environment
- Knowledge of import/export documentation and processes (preferred but not essential)