Locality Officer

We''re growing in the Oxfordshire area and we''re excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with extensive travel across the Oxfordshire area. You''ll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.The Role:As a Housing Officer, you''ll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You''ll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.What you''ll be doing:Delivering excellent tenancy, leasehold, and neighbourhood management services across your localityActing as a trusted point of contact for customersBuilding relationships with local authorities, community groups, and partner agenciesUsing data insights to improve services and ensure compliance with legislation and regulationsSupporting neighbourhood improvements and shaping services based on the voice of our customersMaintaining accurate customer records and ensuring data is used responsiblyPromoting SNG''s values and culture of collaboration, safety, and inclusionWhat we''re looking for:Experience delivering tenancy, lease, or neighbourhood management servicesStrong communication and relationship-building skills, with the ability to influence and ..... full job details .....