Locality Manager - Customer and Neighbourhood

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners. We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol, you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester. You''ll combine office and home working in line with our hybrid approach, spending two days in the office a week. You''ll need to travel across our geography when required so you should be happy to travel and have access to transport. The Role Reporting into one of our Regional Directors of Localities, you''ll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You''ll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You''ll ensure that teams work together to deliver the right outcome for our customers in a safe and ..... full job details .....