Loans Administrator

Loans Administrator Location: TonbridgeSalary: (phone number removed) per annum + Benefits including Generous Annual Leave + Bank Holidays, 24/7 GP, EAP, Private Medical (eligible), Income protection, Pension, Life assurance, Hours: 8.30-5pm Monday - Friday. (Working pattern is based on 4 days a week, with Fridays as a non working day).Do you thrive in a environment where customer service and financial accuracy is paramount? If so, we have the perfect opportunity for you! What You''ll Do:You''ll play a vital role in guiding customers through their lending journey. Your enthusiasm and expertise will help them navigate the lending process with ease. Here''s what you can expect in this exciting role:Build and maintain strong relationships with customers by providing exceptional service and support.Assist clients in understanding their lending options and help them make informed decisions.Follow Lending Services processes and procedures to ensure compliance with regulatory, legal and internal policy requirements.Complete checks accurately and flag discrepancies, issues or risks promptly to the Senior Lending Services Officer.Ensure loan documentation and records are complete, accurate and audit ready. Handle loan applications efficiently, ensuring accuracy and compliance within relevant policies.Address any enquiries or concerns, providing timely solutions and fostering customer satisfaction.Work closely with colleagues to enhance the lending experience and drive team ..... full job details .....