Loan Servicing Manager

Job Title: Loan Servicing ManagerLocation: Buckinghamshire Hybrid 3 days WFHSalary: Up to 50,000 depending on experienceHours: Monday to Friday 9 am to 5 pmBenefits: Bonus: Up to 10% based on performanceLife Insurance: Up to 4x salaryPrivate Medical: Vitality cover for you and your familyHybrid Working: 3 days from home, flexible optionsPaid Time Off: 33 daysPension: Competitive employer contributionsWellbeing: Mental and physical health supportCulture and Growth: Inclusive, supportive team with training, career developmentAbout the role of Loan Servicing Manager:This role offers the opportunity to manage a diverse portfolio of bridging and specialist mortgage loans within a fast-paced and customer-focused environment. You will play a key role in delivering exceptional customer experiences, providing proactive loan servicing, and supporting customers throughout the full loan lifecycle - from post-completion through to redemption. The position also involves early-stage arrears management, where your problem-solving skills and customer-first approach will help deliver positive outcomes while ensuring compliance with company standards and FCA regulations.Responsibilities required for the role of Loan Servicing Manager:Manage the complete servicing journey for bridging and buy-to-let loans, from post-completion through to redemption.Proactively monitor loan accounts, including early arrears and watchlist cases, taking appropriate action to minimise risk and resolve missed ..... full job details .....